These pages will explain how to use the rights and protections that New York State grants health care consumers—laws that help improve your access to health care and help resolve problems with health insurance companies.
Click on a topic below to learn more about your rights:
YOUR RIGHT TO INFORMATION ABOUT A PLAN
YOUR RIGHT TO FILE A COMPLAINT OR QUESTION A DECISION
YOUR RIGHT TO EMERGENCY CARE
YOUR RIGHT TO AN EXTERNAL APPEAL
YOUR RIGHTS IF YOU ARE ON MEDICARE
YOUR RIGHTS IF YOU ARE ON MEDICAID
A WOMAN’S RIGHT TO HEALTH SERVICES
YOUR RIGHT TO INFORMATION FROM YOUR PROVIDER
YOUR RIGHT TO A PROVIDER WHO MEETS YOUR NEEDS
A CHILD’S RIGHT TO PREVENTIVE HEALTH CARE
YOUR RIGHTS TO CARE FOR CHRONIC CONDITIONS
YOUR RIGHT TO BUY COVERAGE
YOUR RIGHT TO CONTINUE LOST COVERAGE
Click here to see a GLOSSARY of health care terms & phrases.